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FREQUENTLY ASKED QUESTIONS

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Common question

How do I change the infromation on my profile?
When do I receive payment for my sold item?
When will my item be published?

Common question

Payment

How do I pay my invoice?
How do I pay my invoices

Transport

How do I book a transport for my purchased item?
How can a book a transport for my purchased item?
What can I do if Bukowskis cannot offer transport of my purchased items?

Offices and opening hours

What are the opening hours in your customer service?
What are the opening hours at our Stockholm office?
What is the opening hours in Malmö?

Offices and opening hours

Buy at auction

Can my item be collected by a proxy?
How do I bid on hammer auction?
Why is the auction extended with three minutes?

Auctionterms

How much is added to the hammered price?
Bid range
Cancellation right on purchase online

DAC 7

What does DAC 7 mean for Bukowskis' customers?
When does Bukowskis submit control information to the Swedish Tax Agency?
What do I need to do as a customer?